Repair

We repair most major brands of commercial espresso machines, grinders, brewers, hot water towers, and water filtration systems. We also work on some home and prosumer equipment like Rocket, La Marzocco and standard E61 style machines, we do not service Breville espresso machinesand recommend reaching out directly to Breville for service. If you are looking for help an service on equipment please look over our terms and conditions and fill out the service request form, or email service@hyperioncoffee.com. Read the fine print below for more information on service rates.

We offer affordable preventative maintenance plans for your coffee brewing equipment. All machines will eventually break down, that’s just life, but with a preventative maintenance (P.M.) plan you can stop catastrophic failures that cost you time, money, and lost customers. We do quarterly after hour visits, replacing parts that are prone to failure, installing new safety mechanisms, checking water quality, and keeping a general record of the health of your machines.

PM Visit Base Rate

The average costs for the yearly preventative plan and the cost for approximately 8-10 hours total of labor that covers each visit every 3 months. The plans start at an average of $750 ($1000+ before the P.M. discount) for the full year, but is dependent on the espresso machine or equipment being serviced. This is 25% off retail cost on most parts for you and 25% off our hourly rate of $100 >$75/hr. The monthly on that comes to around $75-85 depending on the machine. A small price to pay for a piece of mind that your machine is maintained, monitored and kept in top shape by the Hyperion tech team. Once we have your specific machines info, we can price out a plan that works for you!

Water Filtration

Water filtration plays a critical role in both coffee quality and the health and longevity of your equipment. Because water quality varies widely by location, filtration needs often require customized solutions. To help ensure your equipment remains within warranty and your water is optimized for the best-tasting coffee, we recommend that our wholesale partners work with a local water filtration specialist. Hyperion can provide your chosen provider with the water specifications recommended by leading espresso machine manufacturers, allowing them to design a system that protects your equipment, preserves your warranty, and helps you brew exceptional coffee.